Patients and Visitors

Hospital Quality Indicators

Health Central Hospital is dedicated to providing quality health care while working towards achieving high patient satisfaction.  The Joint Commission, the Agency for Health Care Administration, and Hospital Compare are independent, not-for-profit organizations that evaluate and provide hospital comparison data to the public.  The below resources provide comparison data for performance outcomes and financial data. 

Agency for Health Care Administration (AHCA)

AHCA is the chief health policy and planning entity for the state of Florida. The Agency has many responsibilities; including health facilities licensure, inspection, and regulatory enforcement; investigation of consumer complaints; the operation of the Florida Center for Health Information and Policy Analysis; and other duties prescribed by statute or agreement.  AHCA's website includes healthcare quality data and consumer education on medical conditions and procedures, additional information can be found at www.floridahealthfinder.gov.

The public may contact the agency for Healthcare Administration (AHCA) to report any concerns or register complaints.

Agency for Healthcare Administration
Consumer Assistance Unit
2727 Mahan Dr. / Building 1
Tallahassee, Florida 32308
888-419-3456

The Joint Commission

The Joint Commission accredits and certifies more than 19,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards.  Data is published by Joint Commission on a hospital's National Patient Safety Goals, Core Measures, patient satisfaction and special quality awards.  Additional information can be found at www.qualitycheck.org.

The public may contact the Joint Commission's Office of Qualtiy Monitoing to report any concerns or register complaints about a Joint Commission-accredited healthcare organization by either calling 1.800.994.6610 or emailing complaint@jointcommission.org.

 Hospital Compare

Hospital Compare was created through the efforts of the Centers for Medicare & Medicaid Services (CMS), the Department of Health and Human Services and other members of the Hospital Quality Alliance: Improving Care Through Information (HQA). The website, http://www.hospitalcompare.hhs.gov/, provides consumers with information on how well hospitals care for patients with certain conditions or procedures, patient satisfaction results, and many educational resources including preventative care, prescription drugs, and Medicare benefits.